Privacy Policy

Last Updated:
September 1, 2025

Privacy 1. Introduction


Ambitionz Software Pte Ltd ("Ambitionz," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use Cipher, our conversational AI platform for generating game development assets.

Privacy 2. Information We Collect

2.1 Account Information

2.2 Conversational Data

2.3 Generated Content

2.4 Technical Data

2.5 AI Training and Improvement

Note: By default, conversation data contributes to AI training to improve gaming-focused capabilities. Users can opt out of training data usage through account settings while maintaining full service functionality.

Privacy 3. How We Use Your Information

3.1 Service Provision

3.2 AI Improvement

Note: Users can opt out of AI training data usage through account settings

3.3 Analytics and Optimization

3.4 Communication

Privacy 4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

Service Category
Provider Examples
Data Shared
Purpose
Payment Processing
Stripe, PayPal
Billing info,
transaction data
Subscription 
Management
Cloud Hosting
AWS, Google Cloud Platform
All platform data (encrypted)
Service delivery and storage
Analytics
Google Analytics, Mixpanel
Usage patterns, demographics
Platform optimization
AI Services
OpenAI, Anthropic, Stability AI
Prompts, generated content
Content generation
Email Services
SendGrid, Mailchimp
Email addresses, preferences
Communications
Customer Support
Intercom, Zendesk
Support conversations, user data
Customer assistance
Security Services
Cloudflare, Auth0
Access logs, security events
Platform protection
Monitoring
DataDog, Sentry
Performance data, error logs
System reliability

Data Processing Agreements: We maintain formal data processing agreements with all third-party providers to ensure they handle your data according to applicable privacy laws.



4.2 Legal Requirements


We may disclose information when required by law or to:

4.3 Business Transfers

In the event of a merger, acquisition, or sale, user information may be transferred as part of the business assets.



Privacy 5. Data Security

5.1 Security Measures

5.2 AI Model Security

Privacy 6. Data Retention

6.1 Account Data


We retain account information for as long as your account is active or as needed to provide services.

6.2 Generated Content

6.3 Enhanced Data Retention Schedule

Data Type
Retention Period
Rationale
Account Information
Active account + 7 years after closure
Legal and tax obligations
Generated Content (Free Tier)
30 days after generation
Storage cost optimization
Generated Content (Paid Tiers)
Until account deletion or user request
User convenience and access
Conversation History
3 years or until user deletion
AI improvement and support
Payment Records
7 years after transaction
Tax and financial regulations
Analytics Data
26 months maximum
GDPR compliance requirements
Security Logs
1 year
Security monitoring and compliance
Marketing Data
Until consent withdrawal + 30 days
Marketing effectiveness and compliance
AI Training Data (Anonymized)
Indefinitely
Continuous AI improvement
Support Tickets
3 years after resolution
Quality assurance and compliance

Automated Deletion: We implement automated systems to ensure data is deleted according to these schedules unless legal requirements mandate longer retention.

Privacy 7. Your Rights and Choices

7.1 Access and Control

7.2 Data Portability

7.3 AI Training Opt-Out

Privacy 8. Singapore PDPA Compliance

8.1 Personal Data Protection Act Requirements


As a Singapore-based company, we comply with the Personal Data Protection Act (PDPA):

8.2 PDPA Rights


Under Singapore's PDPA, you have the right to:

Privacy 9. Cookie Consent and Management

9.1 Cookie Consent Banner


When you first visit Cipher, we display a cookie consent banner that allows you to:

9.2 Ongoing Cookie Management


You can change your cookie preferences at any time through:

9.3 Essential vs. Optional Cookies

Privacy 10. International Data Transfers

Your data may be processed and stored in Singapore, the United States, and other countries. We ensure appropriate safeguards are in place for international transfers, including:

Privacy 11. Children's Privacy

Cipher is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Privacy 12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

Privacy 13. Contact Information

For privacy-related questions or requests: